Shipping policy
Last updated: 11 September 2026
Vibleskin delivers skincare products within Pakistan. By placing an order through vibleskin.pk, you agree to the shipping terms below.
Order Processing
Orders are processed after payment or order confirmation. Most orders are prepared within [1–3 business days], excluding weekends and public holidays.
During sales, launches, holidays, or high-order periods, processing may take longer. We will contact you if there is a significant delay.
Delivery Time
After dispatch, estimated delivery times are:
- Major cities: [2–5 business days]
- Other areas: [3–7 business days]
- Remote areas: [additional time may apply]
Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, public holidays, incorrect addresses, or circumstances outside our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery location and order details.
Any free-shipping offer will apply only when the order meets the conditions mentioned in the promotion.
Order Tracking
When tracking is available, we may provide your tracking details through email, SMS, WhatsApp, or another available contact method.
Courier tracking updates may take some time to appear after the order has been dispatched.
Delivery Address
Customers are responsible for providing a complete and accurate name, phone number, and delivery address.
If an order is returned because of an incorrect address, unavailable recipient, or unsuccessful delivery attempt, additional delivery charges may apply for reshipping.
Please contact us as soon as possible if you need to update your address. Address changes may not be possible after the order has been dispatched.
Damaged or Incorrect Orders
If your order arrives damaged, leaked, incomplete, or contains the wrong product, contact us at sales@vibleskin.pk as soon as possible.
Please include your order number and clear photos or videos of the parcel and product. Our team will review the issue and guide you through the replacement or refund process according to our Refund & Exchange Policy.
Lost or Delayed Orders
If your order appears delayed or lost, contact Vibleskin Customer Support at sales@vibleskin.pk. We will check the shipment status with the courier and provide the next available solution.
International Shipping
We currently ship within Pakistan only. International shipping will be announced separately if it becomes available.
Contact Us
For shipping questions or order assistance:
Vibleskin Customer Support
Email: sales@vibleskin.pk
Website: vibleskin.pk
Before publishing: replace the bracketed processing and delivery times with your actual courier commitments. Shopify allows shipping policies to be added under the store policy settings and linked in checkout.
